Shipping Info
At Soulona our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. We are proud to offer Free Standard Worldwide Shipping on all orders.
Shipping to United States, Canada, Europe, Australia:
Standard (Insured)
Please allow up to 10-14 business days for your package to arrive after processing and dispatch!
Prioritized Shipping (Insured):
Please allow up to 7-12 business days for your package to arrive after processing and dispatch!
International Shipping to all other countries:
Standard (Insured)
Please allow up to 10-14 business days for your package to arrive after processing and dispatch!
Prioritized Shipping (Insured):
Please allow up to 12-18 business days for your package to arrive after processing and dispatch!
Order Processing Times & Tracking
All orders can be tracked on our website, using the tracking number received by email, once we dispatch your order.
All orders will be dispatched within 1-2 business days. In peak periods please allow for up to 3 business days for dispatch.
If you have not received your product after 30 days, you can contact us about the refund. We will make it right for you and also let you keep the order!
To do that, please visit our Refund Policy Page
Tracking numbers will be automatically sent as soon as the order is shipped. Sometimes there might be additional delays that are beyond our control such as customs or postal delays. Thanks for your understanding!